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Printing
Issues |
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The following applies to
Pastoral Compensation, Pastoral Review,
and Twenty Pastoral Areas and other software
using Paradox 10 Runtime. |
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| Unable to print at all or
"Unexpected General Protection Fault" |
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Rarely the program seems to
"hang" and nothing seems to happen after attempting to print.
Then the program may close down or you may need to close
it by clicking on the red X in the upper right of the program.
If you see any error messages, jot them down. Some may
get an error message such as "Unexpected General Protection
Fault." For some this happens occasionally.
For others it happens regularly. If
you experience a problem, you can try any or all of the
following. You will need to close and
restart the program each time if the previous effort is not
successful. |
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When I try to print (File->Print or
printer icon) I get an error message such as "Unexpected General
Protection Fault" and I have to close the program. The
print form does not even appear. |
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Is your printer name longer than 31
characters? If so, try shortening the name. In
Windows XP go to Start menu, Control Panel, (Printers and
Other Hardware) and Printers and Faxes. Right click on
the printer and select Rename. In Vista go to Start
menu, Control Panel, (Hardware and Sound), Printers. |
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The print form opens but when I
click on Print the program locks up and I have to exit the
program. |
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Restart the program or even reboot the computer. Hopefully it will
print the next time. |
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If that does not do it and you are using XP,
close the program and press
Ctrl-Alt-Delete to open the Windows Task Manager. Go
to the Processes tab. Look for ctfmon.exe and click on
it. Then click on End Process. The ctfmon.exe program may
conflict with the printing process and ending the process
will not cause other problems. Start up the program and
hopefully you will be able to print. You may need to
repeat this in the future again. This seems to work
for most users with Windows XP.
Need more help? |
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